Senior Data Analyst

Change Grow Live is a charity dedicated to making a positive impact on the lives of our service users. We believe in offering support, respect, and individualised care in a safe environment, working closely with each person to find the right treatment and care options.

Our core values—Be Open, Be Compassionate, and Be Bold—guide our team in supporting individuals change their lives, grow as individuals, and live life to its fullest potential.

We have an exciting opportunity for a Senior Data Analyst to join our Gateshead Service. As part of a dedicated management team, you will ensure the efficiency and excellence of all data requirements for our service.

You will be overseeing data collection, collation, input, recording, analysis, and reporting to the highest standard.

At Gateshead, you'll find a dedicated and compassionate team committed to making a meaningful difference in the lives of our service users. Our team members bring a wealth of experience and expertise, and a focus on professional growth and continuous learning.

The Gateshead team thrives on mutual respect and a shared goal to help individuals change the direction of their lives, grow as individuals, and live life to its full potential. Together, we create a dynamic and positive workplace where everyone’s contributions are valued and celebrated.

Where: Gateshead (set base)

Full Time Hours: 37.5 per week
Full Time Salary: £33,708.57 - £35,649.17 Pro rata (dependent on experience), based on full time working hours, pro rata for part time hours.

• Data Management: Ensure all data requirements for a portfolio of contracts are met efficiently and effectively.
• Team Leadership: Provide effective line management and supervision to Data Administrators.
• Data Integrity: Oversee the daily input of accurate data into local databases, CGL case management system (CRiiS), and NDTMS.
• Reporting: Interpret and utilise internal and external reports to ensure accurate reflection of activities.
• Compliance: Ensure timely and high-quality data submissions, such as NDTMS or Social Value Portal.
• Operational Alignment: Work closely with the Deputy Services Manager to integrate data systems with operational requirements.
• Expert Guidance: Provide expert advice on case management systems, NDTMS, DIP, safeguarding, prescribing, family services, and other areas.
• System Development: Create dataset and system specifications and perform system testing.

About You:

• Knowledge: Familiarity with NDTMS processes and highly proficient in Excel and Word.
• Analytical Skills: Ability to analyse complex datasets and write detailed reports.
• Performance Management: Experience in managing performance monitoring frameworks.
• System Usage: Skilled in using client case management systems/databases and national reporting systems like CRiiS and NDTMS.net.
• Understanding: Excellent grasp of both the technical and human aspects of data collection processes.
• Flexibility: Willingness to work flexibly to meet deadlines.
• Team Player: Ability to work independently and collaboratively as part of a team.

What We Offer:

• Holidays: 25 days holiday (+ bank holidays), increasing annually for first five years.
• Flexible Working: Supportive of flexible working arrangements.
• Wellness: Paid ‘Wellness’ hour each week, along with a ‘Wellness’ hub and Employee Assist Programme.
• Pension: Contributory pension scheme.
• Benefits: Discounts for shopping, cinema, holidays, and more.
• Supportive Environment: A friendly and supportive team.
• Career Development: Training, career development, and progression opportunities.
• Refer a Friend Scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you. 

Please Note: If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)