Tenancy Support Co-ordinator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you looking for a rewarding career where you can use your passion and skills to help others? We’re looking for a passionate and committed Tenancy Support Co-ordinator with a particular interest in working with people who are at risk of becoming homeless and require support to maintain or start new tenancies.

Where: Tunbridge Wells 

Full Time Hours: 37.5 per week 

Full Time Salary Range: £27,449.53 - £31,529.41 (pro rata for part time hours)

Contract: 12 month fixed term contract.

About the role: 

• Establish effective communication and referral pathways for those individuals who are at risk of homelessness and in contact with other health and care agencies
• Provide wrap around support in emergency/temporary/supported accommodations
• Prioritise caseload depending on crisis intervention and severity of needs
• Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid
• Work closely with the local authority, Health & Social care sector, partners and any provision linked to preventing Homelessness and improve joint working
• Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting individuals at risk of losing tenancies
• Provide wrap around support on budgeting, education, training and employment whilst continuing to support their engagement in structured services

About you: 

• An understanding and knowledge of the harmful effects associated with drug and Alcohol use in relation to health, social welfare, housing, employment and personal relationships
• Minimum of 12 months experience facilitating successful tenancy sustainment and working to achieve positive community connections
• Knowledge of benefits and applying for benefits in a supportive role
• The experience of engaging with a wide variety of individuals with a variety of backgrounds and needs
• The ability to work with and manage challenging behaviour
• Knowledge of local services and relevant interventions to support and sustain recovery especially related to training and education
• Knowledge of local registered social landlords and tenancy issues that affect our service user group

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by annually for first 5 years
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a Friend voucher scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.