Continuity of Care Administrator

About the Role:

In this role, you will be the key contact for referrals, coordinating with stakeholders, updating local data systems, and compiling and submitting statistical information. You will:

• Lead daily communications and information sharing between prison and community teams.
• Monitor and manage incoming referrals and assist with external transfers.
• Collaborate with both prison, courts, police and community teams to ensure that administration and systems run smoothly and efficiently.
• Maintain accurate and up-to-date data, performing regular checks for errors and correcting them as needed.
• Provide clear and concise advice, information, and reports through the most appropriate channels.
• Input, collate, and extract data from Change Grow Live’s internal database, working with multiple case management systems.

About You:

We are looking for someone who:

• Has experience working in an office environment with responsibilities for administration.
• Is experienced in managing data systems.
• Demonstrates a positive, solution-oriented, and flexible approach to their work.
• Maintains an empathetic and non-judgmental attitude towards others.
• Is committed to facilitating positive outcomes for those we support.

What We Offer:

• 25 days of holiday (+ bank holidays), increasing by annually for first five years of service.
• Flexible working arrangements to help you balance work and life.
• A paid ‘Wellness’ hour each week, access to a ‘Wellness’ hub, and an Employee Assistance Programme.
• A contributory pension scheme.
• A great selection of benefits, including discounts on shopping, cinema, holidays, and more.
• A friendly and supportive team environment.
• Opportunities for training, career development, and progression.

If this sounds like the right opportunity for you, and you’re ready to begin your journey with Change Grow Live, we would love to hear from you.

Please review the attached Job Description for more detailed information about the role and person specifications.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) 

Please note: This role requires a Disclosure and Barring Service (DBS) check at an enhanced level and vetting by the Police/HMPPS/National Probation Service during the recruitment stage, with ongoing clearance required.