Prescribing Administrator

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an Prescribing Administrator to join our busy Nottinghamshire Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals.This post-holder will be responsible to the Senior prescription administrator

Change Grow Live Kirklees is a fully integrated service responsible for delivering a range of interventions and we are currently seeking a full time Prescribing Administrator to join our passionate and dedicated team. You will be based in Huddersfield but will be required to work across Kirklees.

In addition to prescription management, the candidate will provide an efficient and professional reception service, maintain an effective appointment system and ensuring all calls and visits from service users, external / internal agencies and staff are dealt with promptly and courteously.

The post holder will also have excellent communication and organisational skills as well as demonstrable experience of effective partnership working.

Where: Huddersfield

Full Time Hours: 37.5 hours per week

Full Time Salary: £23,251.47 - £23,685.20, Pro Rata (dependent on experience)

About the role:

• Assist in the management of prescription production as required across the whole service including in batches
• Assist in the management of prescription production and changes to scripts in line with medical reviews.
• Maintain and assist with process of prescription generation across the Integrated Recovery Service.
• Act as first point of contact within the service, for actions and discussions around prescriptions and controlled stationary.
• Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.

About you:

• Knowledge of general office procedures
• IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
• Good interpersonal skills and a willingness to work flexibly as part of a team
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
• Confident and effective communication skills, both verbally and in writing and solid numeric skills
• Excellent organisational and time management skills
• Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
• Be flexible to work across operational sites as required
• Minute taking experience would be an advantage

• Working knowledge of NDTMS and local data inputting and monitoring of procedures and the ability to produce reports.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please read attached Job Description for a more detailed out line of responsibilities and Person Specification

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

INDHP