Safeguarding and Quality Manager

Believe in People?

What's it really like to work at Change Grow Live?

The work can be tough, you won't get rich, and some days you'll wonder if it's all worth it.

We know it is.

At Change Grow Live, we believe in the power of caring. We know that by supporting each individual with compassion and respect, we can make a lasting impact on the lives of those who use our services.

We provide a safe, inclusive environment where everyone is valued for who they are, and we work together to find the best treatment and care options. Guided by our core values—Be open, be compassionate, and be bold—we help people reshape their lives, grow as individuals, and embrace their life to the fullest.

We have an exciting opportunity: Safeguarding and Quality Manager

Are you passionate about making a meaningful difference? Do you have the experience and skills to lead with purpose? As the Safeguarding and Quality Manager, you will play a crucial part in safeguarding individuals who use our services, ensuring their safety and well-being and of those around them, while upholding our commitment to Believe in People.

Location: Brighton and Hove Recovery Service

Full time Hours: 37.5 hours per week

Salary: £39,302.37 - £43,814.50 (based on full time hours, pro rata for part time)

About the Role:

You will take a service wide lead in overseeing and improving safeguarding, quality and governance and compliance, reporting directing to the Services Manager. The aim of this role is to best align the service with the Care Quality Commission’s five key questions: To be safe, effective, caring, responsive and well-led. They will be instrumental in embedding the learning culture within the services by sharing learning from incidents across the staff team.

Key Responsibilities:

• Creating and undertaking regular, cyclical audits of services delivery as it relates to improved safeguarding and quality assurance.
• To co-develop and prompt regular monitoring and review of the service quality improvement plan (SQIP) with the Services Manager.
• Identify areas of good practice and areas that need improving, and formulate robust action plans, including actions to reduce likelihood of recurrence of death and serious injury for people who use the service.
• Ensure effective investigations of all incidents and ensure learning is disseminated appropriately throughout the service.

About You:

• A clear understanding of the need for and ability to deliver quality services.
• Experience working in regulated services.
• Experience developing safeguarding, quality assurance and good governance practice in drug and alcohol or related services.
• A detailed understanding of the Care Quality Commission key questions, inspection regime, reporting and the challenges/risks that will need to be managed.
• Experience conducting audits and reviews to inform evaluation of the service and identify areas for development.

Why Join Us?

• Be part of a vibrant, supportive team that values your contributions.
• Take the lead in innovative campaigns that make a real difference.
• Grow your career with ongoing professional development and opportunities for advancement.
• Competitive salary and benefits package.
• Paid wellness hour each week, access to our wellness hub, and Employee Assistance Program.
• Contributory pension scheme and various employee benefits, including discounts on shopping, cinema, and holidays.
• Company Refer a Friend Scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.