Recovery Coordinator - Telehealth

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

Exciting opportunity - Recovery Coordinator (Telehealth)

This role will focus on predominately digital interventions with service users over either telephone or teams to support people to address their drug and/or alcohol use. There will be the option to work remotely from home however, please be aware you may need to attend one of the Manchester services.

Where: Manchester 

Hours: 37.5 per week

Salary: £27,449.53 - £31,529.41 dependant on experience

About the role: 

• Managing a dedicated telephone support line. 
• Contacting an individual who has been referred within 3 working days.
• Engaging and maintaining engagement with service users.
• Assessment of individual risk and need including the use of AUDIT and SADQ tools.
• Delivering a range of appropriate interventions such as:
  • Identification and Brief Advice 2
  • Extended Brief Interventions
  • Harm reduction Interventions and support into more structured treatment for those with identified high risk or alcohol dependence.
  • Evidence based tools such as drink diaries
• Delivering lapse and relapse prevention support. 

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. 
• Be an excellent communicator, both verbal and written with good IT skills 
• Proactive and able to work on own initiative with excellent time management and prioritising skills 
• Have a good working knowledge of mental health interventions, services, and good practice 
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 
• Ability to manage change successfully in a way that prioritises the needs of service users 
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising yearly for the first 5 years
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• Several benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Generous refer a friend scheme.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)