Entry into Service (EIS) Engagement Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for an Engagement Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.  

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. 

Where: Coventry

Hours: 37.5 per week

Salary: £24,466.99 - £27,449.53 per year

About the role: 

• Engage people who have substance misuse problems and provide them with advice, support and recovery focused interventions to support their access into treatment services
• To complete personalised assessments with service users wishing to access structured treatment
• To book nurse alcohol assessments with a member of the clinical team where the need has been identified. Where a clinical assessment is needed.
• To liaise with partnership agencies who are referring service users to update with regards to engagement
• To deliver robust harm reduction and brief intervention advice during the triage process
• To be responsible for managing the referral-In spreadsheet ensuring this is kept up to date
• To effectively manage any safeguarding concerns that may arise during the triage process

About you: 

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• To be flexible and able to work a late night on occasion .
• There maybe a need conduct home visit assessments where access to services maybe difficult there for having a driving licence is of an advantage to the role.
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme and receive generous vouchers if candidate is successful. 

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications 

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. 

Renumeration: CGL Scale 19-23 Pro Rata Depending on experiece.